Privacy Policy

1. Information We Collect

When you use VPP Finder, we collect the following information:

• Battery Information: Type, brand, and capacity of your battery system
• Location: Your postcode to determine regional availability
• Solar System Size: If you choose to provide it
• Retailer Preference: Whether you're open to switching energy retailers
• Usage Data: How you interact with our website (pages visited, time spent)
• Device Information: Browser type, operating system, IP address

2. How We Use Your Information

We use your information to:

• Provide personalized VPP program recommendations
• Improve our matching algorithm and user experience
• Track referrals to VPP providers (for commission purposes)
• Analyze website usage to improve our service
• Communicate with you if you've provided contact details

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use Supabase for data storage, which provides enterprise-grade security including:

• Encryption at rest and in transit
• Regular security audits
• SOC 2 Type II compliance

4. Third-Party Sharing

We may share your information with:

• VPP Providers: When you click through to apply, basic referral data is shared
• Analytics Services: Google Analytics for website usage analysis
• Hosting Providers: Vercel for website hosting

We do not sell your personal information to third parties.

5. Cookies

We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how visitors use our site. You can disable cookies in your browser settings, though this may affect functionality.

6. Your Rights

Under Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications

7. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at: privacy@vppfinder.com.au